DO NOT CALL POLICY

Verizon Wireless strives to maintain the highest standards of ethical conduct in its marketing activities and is committed to complying with all federal and state legislation.

No employee or agent of Verizon Wireless shall engage in telemarketing practices that violate the terms of the Telephone Consumer Protection Act of 1991, the FTC Telephone Sales Rule, or state regulation.

If you don’t want to receive sales calls from Verizon Wireless, just ask us to place your name on our Do Not Call List. We will note your request immediately, and should not take longer than 30 days to remove your information from active lists. You can make your request by calling or writing to our Customer Service Department. Please click on Contact Us for the toll-free number or address to request being placed on our Do Not Call list. When you make a request be sure to include your name, address and all telephone numbers you want to be included on our list.

If your information changes, please notify us of the new name, address, and telephone number(s) in order to remain on the Do Not Call List.

If you would like us to remove you from our Do Not Call List so you may receive our telephone solicitations, notify us by contacting Customer Service.

Please note that the Verizon Wireless Do Not Call List restricts marketing contacts from Verizon Wireless only, so you may continue to receive calls from other companies. If you would like to add your number to the National Do Not Call List, you may do so by calling 1-888-382-1222, or online at www.donotcall.gov.

Being on the Verizon Wireless Do Not Call List restricts telephone solicitations only. We may still contact you about service related issues, surveys, billing, and other topics.

Thank you for your interest in our policy.

We respect your right to privacy.

BANKRUPTCY CONTACTS AT VERIZON WIRELESS

Verizon Bankruptcy Department
500 Technology Drive Suite 550
Weldon Spring, MO 63304
Phone: 888-807-5319 Fax: 877-789-3130

NOTICE OF TEXT MESSAGING INCREASE

Notice of Text Messaging Increase, which only applies to customers without a Messaging Package.

If you are not currently subscribed to a Messaging Package, beginning March 1, 2007, the price for sending TXT Messages to the U.S., Puerto Rico, Canada and Mexico – as well as the price for receiving TXT Messages from anywhere – will increase from $0.10 to $0.15 per message. The price to send an International TXT Message will remain $0.25 per message. If you do subscribe to a Messaging Package, your package rates will stay the same. Please consult your Customer Agreement for information about rate changes.

Aviso de aumento en la Mensajería de Texto, el cual sólo aplica a clientes sin un Paquete de Mensajería.

Si usted no está suscrito actualmente a un Paquete de Mensajería, a partir del 1° de marzo de 2007, el precio para enviar Mensajes de TXTO a EE.UU., Puerto Rico, Canadá y México – así como el precio por recibir Mensajes de TXTO desde cualquier parte – aumentará de $0.10 a $0.15 por mensaje. El precio para enviar un Mensaje de TXTO Internacional permanecerá a $0.25 por mensaje. Si se suscribe a un Paquete de Mensajería, las tarifas de su paquete permanecerán igual. Por favor consulte su Acuerdo del Cliente para información acerca de los cambios de tarifas.

Frequently Asked Questions

Q: What is the TXT Messaging rate increase?

A: Effective March 1, 2007, the price for sending TXT messages to the U.S., Puerto Rico, Canada and Mexico – as well as the price for receiving TXT messages from anywhere – will increase from $0.10 to $0.15 per message.

Q: I subscribe to a messaging package. Will I be affected by the TXT Messaging rate increase?

A: Customers who do not subscribe to a messaging package will be charged $0.15 per message to send or receive text messages to the U.S., Puerto Rico, Canada and Mexico. All customers, regardless of whether they subscribe to a messaging package or not, will be charged $0.15 per message for text messages received from customers of foreign wireless carriers (international text messages).

Q: I subscribe to an IN Messaging package. Will I be affected by the TXT Messaging rate increase?

A: Customers who subscribe to an IN Messaging package will continue to receive the benefits associated with IN Messaging, and your IN Messaging package rates will not change. All text messages that you receive from customers of foreign wireless carriers will increase from $0.10 per message to $0.15 per message.

Q: Is there a TXT messaging increase for International TXT messages?

A: The price for sending International TXT messages will remain the same at $0.25 per message. Effective March 1, 2007, the price for receiving TXT messages from customers of foreign wireless carriers will increase from $0.10 to $0.15 per message.

Q: Where can I find out more information on IN Messaging packages?

A: Please visit the IN Messaging information page for more information about IN Messaging.

Q: What if I have an INpulse or EasyPay or other plan for which I prepay for service?

A: Your text messaging charges will not change.

Q: I am a frequent text messaging user and am concerned about increased costs. Do you offer any messaging plans that will help me reduce my messaging costs?

A: If you use text messaging frequently, consider subscribing to one of our messaging packages. Our messaging packages start as low as $5 per month for 250 messages, which can be any combination of text, picture or video messages. Any additional messages that you send or receive in excess of that amount are billed at $0.10 per message (plus airtime for picture and video messages). Other plans with more included messages are also available. For more information, see the IN Mesaging information page.

Preguntas Más Frecuentes

P: ¿Qué es el aumento en la tarifa de Mensajería de TXTO?

R: A partir del 1° de marzo de 2007, el precio para enviar Mensajes de TXTO a los EE.UU., Puerto Rico, Canadá y México – así como el precio para recibir Mensajes de TXTO de cualquier parte – aumentará de $0.10 a $0.15 por mensaje.

P: Estoy suscrito a un Paquete de Mensajería. ¿Me afectará el aumento en la tarifa de Mensajería de TXTO?

R: A los clientes que no estén suscritos a un Paquete de Mensajería se les cobrará $0.15 por mensaje enviado a, o recibido de, los EE.UU., Puerto Rico, Canadá y México. A todos los clientes, ya sea que estén o no suscritos a un Paquete de Mensajería, se les cobrará $0.15 por cada mensaje de texto recibidos de clientes de compa?ías de telefonía móvil de otros países (mensajes de texto internacionales).

P: Estoy suscrito a un Paquete de Mensajería IN. ¿Me afectará el aumento en la tarifa de Mensajería de TXTO?

R: Los clientes que estén suscritos a un Paquete de Mensajería IN continuarán recibiendo los beneficios asociados con la Mensajería IN, y sus tarifas de Paquete de Mensajería IN no se modificarán. Todos los mensajes de texto que usted reciba de clientes de compa?ías de telefonía móvil de otros países aumentarán de $0.10 por mensaje a $0.15 por mensaje.

P: ¿Habrá un aumento en la Mensajería de TXTO para mensajes de TXTO internacionales?

R: El precio para enviar mensajes de TXTO internacionales no se modificará, permanecerá a $0.25 por mensaje. A partir del 1? de marzo de 2007, el precio para recibir mensajes de TXTO de clientes de compa?ías de telefonía móvil de otros países aumentará de $0.10 a $0.15 por mensaje.

P: ¿Dónde puedo encontrar más información sobre los Paquetes de Mensajería IN?

R: Por favor, visite Mensajería IN ilimitada para obtener más información sobre la Mensajería IN.

P: ¿Y si tengo INpulse, EasyPay u otro plan de servicio prepagado?

R: Sus cargos por mensajería de texto no se modificarán.

P: Yo uso con frecuencia la mensajería de texto, y me preocupan los aumentos de costos. ¿Ustedes ofrecen planes de mensajería que puedan ayudarme a reducir mis costos por mensajería?

R: Si usted utiliza la mensajería de texto con frecuencia, considere suscribirse a uno de nuestros Paquetes de Mensajería. Nuestros Paquetes de Mensajería comienzan con un precio tan bajo como $5 mensuales por 250 mensajes, que pueden combinarse con mensajes de texto, fotos o videos. Cualquier mensaje adicional que envíe o reciba y supere esa cantidad, se facturará a $0.10 por mensaje (más tiempo de aire para mensajes de fotos y videos). También tiene a su disposición otros planes que incluyen una mayor cantidad de mensajes. Para obtener más información, por favor visite Mensajería IN ilimitada página de información.

CUSTOMER PROPRIETARY NETWORK INFORMATION (CPNI) FOR CONSUMERS

Your privacy is important to us

Verizon Wireless and its affiliates (the “Verizon Companies”) provide services to you. In doing so, we may each collect certain information that is made available to us solely by virtue of our relationship with you, such as quantity, technical configuration, type, destination, location and amount of use of the telecommunications services you purchase. This information and related billing information is known as Customer Proprietary Network Information (“CPNI”). The Federal Communications Commission and other regulators require the Verizon Companies to protect your CPNI.

In order to better serve your communications needs and to provide products and services to meet your requirements, we need your permission to share this information among our affiliates, agents and parent companies (including Vodafone) and their subsidiaries. The protection of your information is important to us, and the Verizon Companies acknowledge that you have a right, and we have a duty, under federal and state law, to protect the confidentiality of your CPNI.

You have a right to keep your CPNI private by “opting out.” Unless you provide us with notice that you wish to opt out within 30 days of us providing notice to you in your bill or through the mail, we will assume that you give the Verizon Companies the right to share your CPNI with the authorized companies as described above. You may opt out by calling us at 1-800-333-9956 and following the recorded directions.

TTY users can opt out by first dialing a telecommunications relay service (TRS) center via 711 in order to contact a TRS Communications Assistant (CA). Then, simply ask the CA to dial 1-800-333-9956 and notify us that you wish to opt out.

Please be advised that if you do not opt out, your consent will remain valid until we receive your notice withdrawing it. If you wish to withdraw your consent at any time, you may do so by calling us at 1-800-333-9956.Furthermore, note that opting out will not affect the status of the services you currently have with the Verizon Companies. In addition, we can disclose your CPNI to comply with any laws, court order or subpoena, or to provide services to you pursuant to your Customer Agreement.

Customer Proprietary Network Information Frequently Asked Questions

Q1. What is CPNI?

A. Customer Proprietary Network Information (CPNI) is information created by virtue of the relationship between a carrier and a customer, including the quantity, technical configuration, type, destination, location, and amount of use of a customer’s telecommunications services purchased (including specific calls a customer makes and receives) and related local and toll billing information. It does not include information such as one’s name, address or telephone number.

Q2. Why does Verizon Wireless need my consent?

A. Verizon Wireless needs to share your CPNI with our affiliates, agents and parent companies in order to better offer and provide to you the full range of the Verizon Companies’ communications – related products and services. The Federal Communications Commission requires that we obtain your consent to do so.

Q3. If I give my consent, what can Verizon Wireless do with my information?

A. With your consent, Verizon Wireless will be able to share your CPNI with our affiliates, agents and parent companies. Sharing such information will enable us to collaborate on how to better serve your telecommunications needs.

Q4. Can I change my mind about giving consent?

A. A customer has the right at any time to withdraw its previously-given permission to share CPNI by notifying Verizon Wireless at 1-800-333-9956.

Q5. How am I affected if I decide not to provide my consent?

A. The inability to share your CPNI may make it more difficult for Verizon Wireless to work with our affiliates to offer you new communications-related products and services in the future. However, your decision to disallow the sharing of CPNI will not affect the services that you currently obtain from the Verizon companies.

CUSTOMER PROPRIETARY NETWORK INFORMATION (CPNI) FOR GOVERNMENT ENTITIES

Verizon Wireless has a long-standing policy of guarding customer information. Government Entity CPNI is never shared without the prior written consent of the agency. Government Entities must request and execute a consent form providing authorization to share their CPNI outside of Verizon Wireless. If you wish to provide consent or if you have any questions, please contact your Verizon Wireless Government Sales Representative.